Step 1: Confirm the price/quotation
Step 2: Read and confirm our TERMS & CONDITIONS
Step 3: Pay the downpayment to our company bank account
Step 4: Send a copy of deposit slip to our email address:
Subject: TOUR NAME_FACEBOOK NAME
Travel Date:
No of persons:
Contact Number:
Airport of Origin: (Manila, Davao, Cagayan)
Amount Paid:
Attach the following:
1) Valid ID of all passengers with address, birthdate and full name visible. If kids, school ID with PSA.
Passport for International booking.
2) Proof of Payment
Step 4: A Booking Confirmation and Official Receipt will be sent to you within 2-7
working days.
𝐏𝐀𝐘𝐌𝐄𝐍𝐓 & 𝐁𝐈𝐋𝐋𝐈𝐍𝐆:
✅Pay cash in our offices located at
📍2214 Legarda St, Brgy 416, Sampaloc, Manila
📍COPE Development Corp. Building C. M. Recto Street, Barangay 34-D, Davao City
✅Pay through bank transfer/deposit:
1)UnionBank of the Philippines
Account Name: Viewtiful Travel and Tours
Account Number: 001410014438
2)Bank of Philippine Islands
Account Name: Nina Marie T Cabelino
Account Number: 9419334216
3)Banco De Oro (Unibank)
Account Name: Viewtiful Travel and Tours
Account Number: 001740233016
4)Philippine National Bank
Account Name: Viewtiful Travel and Tours
Account Number: 401710020982
✅ GCASH/Remittance
Account Name: Niña Marie Cabeliño
Account Number: 09053363627
BUSINESS TERMS & CONDITIONS APPLY:
Seats subject to availability. Peak Season Rate Applies.
NO GUARANTEED BOOKING, unless PAID.
Making a payment means you AGREE with our Terms and Conditions
REFUND POLICY
Once you receive the Booking Confirmation from VIEWTIFUL TRAVEL & TOURS, all payments are non-refundable. However, in the event of natural calamities and force majeure or government-mandated cancellations, clients may be entitled to rebooking, subject to the supplier's (eg. hotel) and airline's terms and conditions.
No refunds will be provided by VIEWTIFUL TRAVEL & TOURS for portions of trips missed due to cancelled, rescheduled or delayed flights or if passenger is not permitted by the Immigration Consulate to travel after airport check-in, nor is VEIWTIFUL & TOURS responsible for any additional expenses you may incur prior to joining your trip if you miss your departure flight or flight connection.
There are NO REFUNDS for unused transport, hotels and tours. In case you have to withdraw from tour after it has begun due to medical reasons, we regret that we will not be able to make any refund for absences from the tour.
NO REFUND FOR PRE-BOOKING RESERVATIONS (INSTALLMENT, not fully paid booking, no airline ticket or hotel booked yet) unless you can provide legal documents that can support you cancellation.
(Medical reasons, death, change of vacation dates for those living abrorad) If you wish to cancel and have your downpayments be refunded, cancellation fee of 20% will be deducted from the whole amount.
Refund option will only be made available once all options (𝙍𝙚𝙗𝙤𝙤𝙠𝙞𝙣𝙜, 𝘾𝙝𝙖𝙣𝙜𝙚 𝙤𝙛 𝙩𝙤𝙪𝙧 𝙥𝙖𝙘𝙠𝙖𝙜𝙚 𝙤𝙧 𝙙𝙚𝙨𝙩𝙞𝙣𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝘾𝙝𝙖𝙣𝙜𝙚 𝙥𝙖𝙨𝙨𝙚𝙣𝙜𝙚𝙧) have been exhausted 1 month prior to the initial travel date agreed upon reservation. Refunds will usually take 30-40 business days depending on the approval of the President.
APPLICABLE FEES
𝘾𝙝𝙖𝙣𝙜𝙚 𝙤𝙛 𝙩𝙤𝙪𝙧 𝙥𝙖𝙘𝙠𝙖𝙜𝙚 𝙤𝙧 𝙙𝙚𝙨𝙩𝙞𝙣𝙖𝙩𝙞𝙤𝙣
From Local Tour to Local Tour - P300/person
From International tour to different country - P300/person
From Local to International - P300/person
From International to Local - P1,000/person
𝘾𝙝𝙖𝙣𝙜𝙚 𝙥𝙖𝙨𝙨𝙚𝙣𝙜𝙚𝙧
Local tour - P300/person
International tour - P500/person
WHAT CAN BE 100% REFUNDED:
Some tours may require a minimum number of travelers to operate. The affected traveler will be fully refunded or may choose a similar tour package as a substitute. Should this occur, it would be under very rare circumstances.
Please note that the tour package substitute chosen by the traveler may be more expensive than the original tour package and therefore may be subject to an additional cost.
WHAT CANNOT BE REFUNDED:
Down payment is nonrefundable once ticketed, bookings are non-transferable but re-bookable subject to fees and penalties.
Airfare is completely non-refundable for tours when airfare is included in the final price.
Hotel cannot be exchanged or refunded once confirmed.
Tour, Transfer and Instant Confirmation products (admission tickets, city passes, etc.) for Flexible Independent Travel booking is rebookable and transferable 2 weeks prior tour date unless otherwise stated in your voucher.
NO REFUND for the initial deposit of Group Tour Booking but you can change the passenger 40 days prior tour date. Rebooking to next available group tour schedule is also allowed as long as requested 2 months ahead.
CANCELLATION POLICY
VIEWTIFUL TRAVEL & TOURS reserves the right to cancel or reschedule any vacation departure for any reason, including insufficient demand or force majeure.
In the event of natural phenomenon, force majeure, or mandated government cancellations, leading to cancellation of flights or trips into the preferred destination, guests may not be entitled to a refund but may be able to move their booking to a later date depending on Hotel/Pension/Resort room availability. VIEWTIFUL TRAVEL & TOURS‘ only responsibility will be is to try to rebook the same reservation with a different departure date, or a similar vacation but there is no guarantee of availability of offering.
For air-inclusive packages, VIEWTIFUL TRAVEL & TOURS will try to confirm air schedules for the selected new dates, subject to hotel/service availability. VIEWTIFUL TRAVEL & TOURS cannot assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through VIEWTIFUL TRAVEL & TOURS.
Please know that VIEWTIFUL TRAVEL & TOURS will always adhere to individual tour policies written on your Booking Confirmation under terms and conditions base on what type of booking you have either Flexible Independent Travel or Group Tour Booking.
HOW TO CANCEL A RESERVATION
For approved cancellation by our president we will process your cancellation/refund request within one to seven business days. We will NOT acknowledge any verbal / over-the-phone request or voice mail. Verbally speaking with our customer service representatives without filling out a request form will not guarantee that your cancellation has been processed or acknowledged. We will NOT accept email cancellations unless they have a complete, signed, and attached Cancellation Form.
Cancellation must be made by filling out and signing the VIEWTIFUL TRAVEL & TOURS Cancellation Request Form to be sent via email. Please explain why you are requesting a cancellation and attached the supporting documents.
AMENDMENTS / REVISION
Necessary penalty charges may apply per person for any revision made to the confirmed reservation unless the change increases the value of booking. Name changes is allowed if not yet ticketed.
VIEWTIFUL TRAVEL & TOURS is not responsible for incorrect passenger information (Name, Title, Age, Date of Birth and Passport Details) provided by the person who made the reservation.
Confirmed reservations are transferable. Change to another name and/or destination is permitted for both Flexible Independent travel and Group Tour booking as long as requested 40 days prior tour.
IMPORTANT REMINDERS:
1. Passport must atleast be 6 months valid from the date of departure.
2. Be at the airport atleast 4 hours before your departure.
3. If government employee, secure your travel authority, duly signed by your immediate supervisor
4. Don’t forget to print your ticket, voucher and group visa
5. Minors travelling with 1 (one) parent have no need for DSWD Clearance. However, for minors travelling with an adult other than their parents (e.g. aunt, uncle, grandparents and others), a DSWD Clearance is required.
6. Bring at least 2 IDs, immigration might ask for it.
7. For dual passport holder please bring your necessary documents.
8. For foreign passport holder please bring your onward ticket.
OVERDUE PAYMENTS or WITH UNPAID BALANCE 1 MONTH PRIOR OR DURING TOUR:
VIEWTIFUL TRAVEL & TOURS has the right to forfeit the booking with no refund or demand an additional fee if you will not pay the balance on due date. VIEWTIFUL TRAVEL & TOURS has the right to contact the hotel, airline and authorities if you have not paid yet the balance or payments for additional services despite making promises to pay before your tour ends.
PRIVACY POLICY
Introduction
VIEWTIFUL TRAVEL & TOURS complies with the Data Privacy Act of 2012 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).
This policy sets out how we will collect, use, disclose and protect your personal information. Should we ask you to provide certain information by which you can be identified when accessing your booking or VISA processing details, you can be assured that such information will only be used in accordance with this policy.
This policy does not limit or exclude any of your rights under the Act. VIEWTIFUL TRAVEL & TOURS has a firm policy of protecting the confidentiality and security of information that we collect from our customers and clients. We do not share your non-public personal information with unaffiliated third parties. Information is only shared with your consent except for the specific purposes below, in accordance with all applicable laws. Please read this policy carefully. It gives you important information about how we handle your personal information.
Changes to this policy
We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.
What personal information we collect
We may obtain the following personal information:
Full and complete name
Contact information including home address, email address, business address, home telephone numbers and business telephone numbers
Other pertinent and necessary details for booking and VISA processing
Who do we collect your personal information from
We collect personal information about you from:
you, when you provide that personal information to us, including via the website and any related service, through any registration or application process, through any contact with us (e.g. telephone call or email), or when you book or purchase our services.
third parties where you have authorized this or the information is publicly available.
If possible, we will collect personal information from you directly.
How we use your personal information
We will use your personal information:
to verify your identity
to provide services to you
to market our services to you, including contacting you electronically (e.g. by text or chat or email for this purpose)
to improve the services that we provide to you
to bill you and to collect money that you owe us
to respond to communications from you, including a complaint
to protect and/or enforce our legal rights and interests, including defending any claim
for any other purpose authorised by you or the Act.
Disclosing your personal information
We may disclose your personal information to:
another company within our group
any business that supports our services, including any person that hosts or maintains any underlying IT system or data center that we use to provide the website or other services
a person who can require us to supply your personal information (e.g. a regulatory authority)
any other person authorized by the Act or another law (e.g. a law enforcement agency)
any other person authorized by you
Kindly note that a business that supports our services may be located outside the Philippines. This may mean your personal information is held and processed outside the Philippines.
Protecting your personal information
We will take reasonable steps to keep your personal information safe from loss, unauthorized activity, or other misuse.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Accessing and correcting your personal information
Subject to certain grounds for refusal set out in the Act, you have the right to access your readily retrievable personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.
In respect of a request for correction, if we think the correction is reasonable and we are reasonably able to change the personal information, we will make the correction. If we do not make the correction, we will take reasonable steps to note on the personal information that you requested the correction.
If you want to exercise either of the above rights, email us at viewtifultravels@gmail.com. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information or the correction that you are requesting).
Internet use
While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.
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